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5 out of 5

(146 Reviews)

14 Nov 2018

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Opening Hours and Delivery & Collection notice for Christmas & New Year

Christmas Holiday & New Year Schedule: < Opening hours > 24Dec:  9.00-15.00 25 - 26Dec: Closed 27- 28Dec: as usual (9.00-1 ... ...read more

What are your delivery / collection options?

faq_railpass

How Do We Deliver? We deliver all our Japan Rail Passes with Royal Mail Guaranteed Special Delivery which includes insurance for up to £1000. We offer free UK delivery options but can also deliver anywhere in the world using a variety of different delivery methods, so no matter where you are, you can get your JR pass. Free UK delivery is offered using Royal Mail 1st Class Signed for delivery.

If you’re travelling to Japan tomorrow and you need y our Japan Rail pass on the same day, you’re in luck! We can issue your Japan Pass Exchange Order on the same day!

If you order your Japan Rail Pass online before 13:00 (Mon- Fri), your Japan Rail Pass exchange order will be ready for free same-day collection after 14:00PM from our London office. Any Japan Rail Pass orders coming after 13:00PM will be available the next day after 14:00PM for collection.
*Please note that any orders made on Friday after 13:00 or on public holidays may take longer to process.

Japan Rail Pass / Japan Travel Centre

Collection at Japan Travel Centre, London Office
6 Southampton Place, London
WC1A 2DB United Kingdom
TEL: 020 7611 0150


We currently have the following options available

Royal Mail Domestic Delivery (UK)

* Signed For 1st Class

This service is suitable for non-urgent orders. Whilst Royal Mail aims to deliver next working day, including Saturdays, it is not guaranteed and may take longer than usual. A signature is required upon delivery so someone will need to be at home to sign for the item.

* Guaranteed Special Delivery

This is our standard option which guarantees next day delivery from Royal Mail. This delivery requires a signature so someone will need to be at home to sign for the item. This service does not include Saturday delivery, but we can arrange it for a small extra cost. If you wish to receive it on Saturday, please choose ‹ Saturday Delivery › as a delivery method when you place an order online.

* Guaranteed Special Delivery

If you order online before 13:00pm (Mon- Fri), your pass will be ready for collection same day after 14:00pm.
Please note that any orders made on Friday after 13:00pm, at the weekend and public holidays may take longer to process.

* Royal Mail Special Delivery, UK Domestic

This is our standard option which guarantees next day delivery from Royal Mail. This delivery requires a signature so someone will need to be at home to sign for the item. This service does not offer delivery on Saturday, but we can arrange it for a small extra cost. If you wish to receive it on Saturday, please choose ‹ Saturday Delivery › as a delivery method when you place an order online.

* FedEx International Priority, DHL and OCS, Worldwide

This is our fastest delivery option with some countries in Europe offering next day delivery. This is a great option if you need a JR Pass delivered within a short period of time, or you live in a country where the postal service is less reliable. Please contact us if you would like to confirm an exact delivery time estimate.

* Royal Mail International Signed For, European Countries Only

This is our standard overseas delivery service. Please note that once the package has left the UK it is not possible to track using Royal Mail track and trace service. The estimated delivery time is between 10 and 20 working days or sometime even more, but this can vary with individual countries and the efficiency of the postal service available.

We can arrange delivery of JR Pass to Japan

We can arrange delivery of JR Pass to Japan. After placing an order, please contact us with the necessary details.
*Please note that incomplete or erroneous information may result to delay or delivery failure.

  • - Hotel Name/Address/Tel. No. (the same for business or residence address)
    - Check-in/Check-out Date
    - Name of Lead Guest/s
    - Hotel Supplier (Expedia / Ebookers, etc..)
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Find you perfect Japan Holidays by calling or send us an online enquiry.
Please call us on: 020 7611 0150 or make an enquiry. We will get back to you soon!

Find you perfect Japan Holidays by calling or send us an online enquiry.
Please call us on: 020 7611 0150 or make an enquiry. We will get back to you soon!

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6 Southampton Pl, London WC1A 2DB

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