REVIEWS

I had excellent customer service from Jessica from first contact, to booking and the actual holiday itself.

During my holiday I experienced train problems due to heavy rainfall and was stuck on one train for over 6 hours when the journey should have taken less than 2. Again, upon contacting Jessica she immediately notified my Ryokan and rescheduled my pick up from the station. I should note that this train incident was rare and otherwise train travel was hassle free and punctual.

I was very happy with all the hotels chosen by Jessica - all were very well located next to sites and public transport. The hotel in Hiroshima was less than 10 minutes walk to the Peace memorial park and other sites. If you visit Hiroshima, you really must go the museum; it was fascinating and touching.

The Japan Rail pass was excellent value for money - I worked out that I saved almost £100 compared to buying individual tickets. The travel sim card also came in extremely handy.

All in all I had a great holiday and would certainly book through the Japan Travel Centre again. Special thanks of course to Jessica!

Tips for other travellers - the Mitsui Garden hotel provides a complimentary smartphone device with data that you can take outside with you. The Dormy Inn hotel provides free tasty ramen from 9:30pm.