REVIEWS

The accommodation booked was exactly what we wanted and we would not have found them just using the internet. The food in the temple at Koya, and the Ryokan in Kinosaki was just amazing.

I was very impressed with the service from Kaoru when booking, providing several options to make sure we got what we wanted, and then help and advice when we potentially might have to adjust the trip following the closure of Kansai Airport after the typhoon.

Excellent holiday from start to finish - Risa helped us plan an exciting and seamless adventure. She offered helpful tips and did all the bookings etc extremely efficiently. Everything went like clockwork - and when there was a travel difficultly because of the weather the London and Japanese office alerted us straight way and we were able to continue our travels safely.

We would recommend using the Japan Travel Centre - we investigated other companies but this company was outstanding. Try them and you will not be disappointed.

I had excellent customer service from Jessica from first contact, to booking and the actual holiday itself.

During my holiday I experienced train problems due to heavy rainfall and was stuck on one train for over 6 hours when the journey should have taken less than 2. Again, upon contacting Jessica she immediately notified my Ryokan and rescheduled my pick up from the station. I should note that this train incident was rare and otherwise train travel was hassle free and punctual.

I was very happy with all the hotels chosen by Jessica - all were very well located next to sites and public transport. The hotel in Hiroshima was less than 10 minutes walk to the Peace memorial park and other sites. If you visit Hiroshima, you really must go the museum; it was fascinating and touching.

The Japan Rail pass was excellent value for money - I worked out that I saved almost £100 compared to buying individual tickets. The travel sim card also came in extremely handy.

All in all I had a great holiday and would certainly book through the Japan Travel Centre again. Special thanks of course to Jessica!

Tips for other travellers - the Mitsui Garden hotel provides a complimentary smartphone device with data that you can take outside with you. The Dormy Inn hotel provides free tasty ramen from 9:30pm.

Hard to know where to start with a review as we did so much, but we basically had a brilliant time in Japan.

We based ourselves primarily in 3 cities, 4 nights each in Tokyo & Fukuoka, 3 nights in Osaka and 1 originally unplanned night in Nagoya, due to our flight being rerouted after Typhoon Jebi damaged Kansai airport. Visited lots of other places from each base, using our 14 day JR rail pass including Sendai, Nagano, Kagoshima, Nagasaki, Karatsu, Himeji, Nara and Nagoya.

Whilst in Fukuoka we were up early one morning to catch a glimpse of the 'Hello Kitty Shinkansen' at Hakata Station. As it was a Sunday morning and very quiet we just jumped on it, as it's covered by the rail pass.

The rail pass itself we found was really good value, I managed to calculate the distance we covered, with the help of the HyperDia website, and we travelled 3301 miles in 12 days, mainly on Shinkansen routes, but used express and local trains too.

I will certainly be visiting Japan again, will probably get a rail pass again and will definitely be booking it through Japan Travel Centre once again.

Japan was super cool, just a very nice place to visit and the people are super friendly and really nice.

Kaoru organised my holiday which was wonderful. Everything went according to plan and Kaoru kept a close check on all the arrangements. If I had any queries she answered them straight away. I did not know what to expect in Japan but from the moment I arrived it was efficient, clean organised and the people polite and helpful.

Gardens, including Sankien in Yokohama, Saito Residence in Niigata and Fujita Memorial Garden in Hirosaki. Also historical industry sites such as Hashino iron works near Kamaishi, the Osarizawa copper mine near Kazuno, the Sado Island gold mine, and the flood defences museum near Niigata. I had great help from the Goodwill Guides in Morioka.
Japan Travel's help, advice and bookings were great, as was the Rail Pass.

Thanks to Kaoru who made all arrangements for transfers, accommodation, guides and tours we were able to experience Japan in the most wonderful way. 

The professionalism and kindness we were shown was exemplary and we would not hesitate to recommend The Japan Travel Centre too highly.

Kaoru made our visit to Japan unforgettable.