Japan Travel Centre were excellent! All the places I stayed in that they recommended and booked were just what I wanted and needed. The Japan Rail Pass is a godsend - you can get just about anywhere with it and other travel (bus, tram or subway) is very affordable compared to the UK.
I loved Japan and can't wait to go back.
I would like to give special thanks to Sandy at Japan Travel Centre who helped me so much and who answered all my many questions.